Every business has different needs, and we build a custom solution around your needs and data set. Instead of generic intents, our solution goes deep to tailor to your customer’s intents, resulting in higher satisfaction.
Our founders spent decades building Enterprise Search and Intent-based products for 500MM users and billions of clicks.
Chat. In-App. Voice. WhatsApp. Facebook. Text. SMS. N-Lingual
We design, build, deploy, manage, and optimize your custom conversational AI.
Our proprietary technology combines context aware natural language, sentiment detection, and intent based product discovery, specific for E-Commerce and modern CX.
Handles any data – structured, semi-structured, or unstructured. Already integrated with most backend CXM, CRM, and E-Commerce platforms.
Insync shifted 20,000 Live Support calls of this Fortune 100 company to our AI chatbots, resolving 50% of issues and generating millions in OpEx savings while raising CSAT 20%.
Insync turned FAQ and Knowledge base into a conversation at this SaaS company. By providing timely product info, we generated $3MM in new revenue from upsells through our AI chatbots.
With a 40% resolution rate in the first four weeks, Insync AI chatbots eliminated email backlog at this E-Commerce brand, freeing up their team to focus on revenue and Tier 1 Support.
AI chat conversations
Queries successfully resolved via Insync AI chatbot
Agent hours saved
Incremental revenue generated